Blue.Point was formed and is owned by six health systems with the intent of sharing the solutions they created to help uncover unnecessary variation in product selection and use that leads to unwanted variation in clinical care. With the mission to reduce the cost of best practice, Blue.Point believes that quality care does not have to cost more. In this era of value based medicine Blue.Point is partnering with health systems that are focused on thinking differently about supply chain savings - focusing on total cost, selection and waste, instead of price alone.
We are a team of analysts, clinicians, project managers, supply chain, and IT professionals collaborating to help our customers identify, implement and sustain real savings.
– Mark Scagliarini
Mark Scagliarini serves as the President of Blue.Point, LLC. Blue.Point is owned by six health systems and was formed with the intent of sharing their best practice solution to help others reduce product variation and waste, and improve quality of care. After nearly 20 years in hospital supply chain, GPO, & value analysis management Mark is passionate about empowering supply chain professionals and clinicians to collaborate on product utilization savings. Mark and the Blue.Point team are currently working with many of the country’s largest IDNs and Health Alliances to reduce the cost of best practice.
Mark’s career has been spent serving various roles within healthcare supply chain. Prior to his role with Blue.Point, Mark was Chief Supply Chain Officer at Yankee Alliance where he was responsible for developing programs that drove savings of over $90 million a year through strategic sourcing, pharmacy solutions, spend analytics and utilization. Mark’s early experience included various supply chain and value analysis roles at Boston teaching hospitals.
Mark has a Bachelor of Arts degree in healthcare administration from Stonehill College and continues to serve as an advisor to the school and their healthcare administration program.
Personally, Mark is active in his community having volunteered in various leadership positions at local non-profits. Professionally he is an active member of the New England Society of Hospital Materials Managers, the Association of Hospital Resource Materials Managers and the Hospital Finance Management Association. Mark has participated in numerous National Supply Chain Advisory Committees.
Keith A. Hovan
President & CEO
Southcoast Health System, Inc.
Southcoast Hospitals Group, Inc.
Keith A. Hovan is President and Chief Executive Officer of Southcoast Health System, Inc. and Southcoast Hospitals Group, Inc., a subsidiary of Southcoast Health System. The hospitals group is comprised of Charlton Memorial Hospital in Fall River, MA, St. Luke’s Hospital in New Bedford, MA and Tobey Hospital in Wareham, MA. The Southcoast Visiting Nurses Association, Southcoast Physicians Group, Southcoast Physicians Network and the Southcoast Accountable Care Organization are also subsidiary corporations of the health system.
Keith was appointed President & CEO of Southcoast Hospitals Group, Inc. in July 2008 and in July 2011 as President & CEO of Southcoast Health System, Inc. Previously, Keith served as Executive Vice President and Chief Operating Officer at Danbury Health System. Prior to Danbury Health System, Keith was employed at Montefiore Medical Center of New York, where he served as Vice President of Clinical Services for Henry and Lucy Moses and Einstein-Weiler Hospitals. Other assignments at Montefiore included serving as Associate Hospital Director and Administrator for Surgical and Emergency Services. Previously, he served as Director of Nursing for Surgical and Emergency Services, Nurse Manager of Emergency Services, and staff nurse at Bridgeport Hospital. He holds a Master of Science degree in Nursing from Sacred Heart University (graduating first in his class with an Award for Academic Excellence), and is a member of several professional associations.
Keith serves as Chair-elect of the Massachusetts Hospital Association Board, President of the National Association of Urban Hospitals, Chair of the Massachusetts Council of Community Hospitals Board, and has represented the Massachusetts Hospital Association on the American Hospital Association Regional Policy Board for Region 1. Keith also serves as Chairman of the Yankee Alliance Supply Chain Solutions, LLC a Group Purchasing Organization.
Keith has been awarded numerous honors over his career, including the Margaret Cinchack Award for Excellence in Clinical Nursing, Alpha Sigma Lambda National Honor Society, 1990 Emergency Nurses Association Nurse Manager of the Year Award, and in 2013 Becker’s Healthcare 130 Not-for-profit CEO’s to Know, the New England Arthritis Foundation 2013 Lifetime Achievement Award, and Sacred Heart University, College of Health Professions, 2013 Alumni Leadership Award.
David R. Lincoln
President & CEO
Covenant Health Systems
David R. Lincoln is President/CEO of Covenant Health. He has held this position since 1989 providing leadership to the diverse health and human service organizations which comprise the system, including acute care, assisted living, skilled nursing and elderly housing. He is responsible for developing and implementing corporate strategies, system integration and operational performance. He is a member of the Board of Directors of Covenant. Prior to his current position, Mr. Lincoln was Covenant’s Chief Operating Officer and Vice President of Planning and had originally joined the senior management team of Covenant in 1984.
Prior to joining Covenant, Mr. Lincoln held several senior administrative positions at Memorial Health System and Memorial Hospital, South Bend, Indiana. In those positions, he provided leadership in strategic planning, sales, marketing and new service development at Memorial. In addition, Mr. Lincoln has served as adjunct faculty at Notre Dame and the University of Lowell teaching Masters level students strategic business planning. Mr. Lincoln has served on numerous boards of not-for-profit organizations involved in healthcare delivery. Mr. Lincoln currently serves on the Board of First Initiatives Insurance, LTD, and is a member of the Finance Committee at Catholic Health Initiatives. He is the Vice Chairperson of Yankee Alliance, Inc. and Vice Chairperson of Yankee Alliance, LLC. Mr. Lincoln is past Vice Chairperson of the Board of Stewardship Trustees of Catholic Health Initiatives. He is a Trustee Emeritus of Catholic Healthcare Partners and served as the first lay Chairperson of the Corporate Member. He has served as past Chairperson president of the American Hospital Association’s Society for Health Care Planning and Marketing, and he has served as the Chairperson of the American Hospital Association’s Governing Council for Health Care Systems. He is a past officer of the Board of Trustees of the New England Healthcare Assembly, is a past Chairperson of Yankee Alliance and is the former Chairperson and Speaker of the Membership Assembly for the Catholic Health Association. He is a Fellow of the American College of Healthcare Executives. He is a member of the National Advisory Board of the American Hospital Association Center for Healthcare Governance.
Mr. Lincoln received a Bachelor of Arts degree, Cum Laude from Middlebury College and Masters Degrees in Regional Planning and Health Care Administration from the University of Iowa.
President & CEO
Glens Falls Hospital
Dianne Shugrue is a Registered Nurse with more than 30 years experience in healthcare and healthcare management. Dianne, a graduate from Memorial Hospital School of Nursing in Worcester, Massachusetts, obtained her BSN from Fitchburg State College in Fitchburg, Massachusetts and her Master’s Degree from Anna Maria College in Paxton, Massachusetts.
Dianne has served in various healthcare leadership positions including Vice President for Nursing Governance at the University of Massachusetts Memorial Healthcare System in Worcester, Massachusetts, Vice President of Patient Care Services and Chief Nursing Officer at Orange Regional Medical Center in Middletown, NY and Executive Vice President and Chief Operating Officer at Ellis Hospital in Schenectady, NY. In 2007 Dianne joined Glens Falls Hospital as its Senior Vice President and Chief Operating Officer and in June of 2013 Dianne was appointed President & CEO of Glens Falls Hospital.
Dianne is board certified in Administration by the American Nurses Association. She has authored various publications on Nursing, Quality and Leadership. She resides in Clifton Park, NY with her husband and daughter. She is a huge Boston Red Sox and world Champion New England Patriots sports fan.
David E. Phelps
President & CEO
Berkshire Health Systems
David E. Phelps was born and raised in Pittsfield, Massachusetts, and attended local schools in the City. He received his Bachelor of Arts degree from St. Mary's College and a Master of Business Administration degree from Rensselaer Polytechnic Institute (RPI).
Phelps was appointed President of Berkshire Health Systems (BHS) and Berkshire Health Care Systems (BHCS) in 1993. Berkshire Health Systems is the primary provider of healthcare services in Berkshire County. Its affiliates include Berkshire Medical Center in Pittsfield and Fairview Hospital in Great Barrington. A long-term care associate of Berkshire Health Systems, Berkshire Health Care Systems operates nursing and rehabilitative care facilities throughout the Berkshires, including Mt. Greylock Extended Care, Kimball Farms, Hillcrest Commons, Fairview Commons, North Adams Commons and Williamstown Commons. In addition, BHCS owns and operates nursing facilities across Massachusetts, and in Ohio and Pennsylvania.
Phelps has served on the Board of the Massachusetts Council of Community Hospitals, Massachusetts Hospital Association, and as a member of the American Hospital Association's Regional Policy Board. He is a former Chairman of the Pittsfield Economic Development Authority, past President of the Massachusetts Council of Community Hospitals, and has served on the Massachusetts Health and Education Facilities Authority (HEFA), Massachusetts Business Roundtable Healthcare Task Force and the Governor's Blue Ribbon Commission on Healthcare.
Patrick F. Jordan, III, M.B.A.
Chief Operating Officer
Lahey Hospital & Medical Center
Mr. Jordan joined Lahey Hospital & Medical Center in October 2014. In this role he is responsible for over 5,000 colleagues, 1.2 billion in operating revenues, 350 inpatient beds and a vast outpatient enterprise. In addition, he is responsible for the real estate and supply chain portfolios for the entire Lahey Health System.
Mr. Jordan served as the Chief Operating Officer of Newton-Wellesley Hospital between 2000 and 2014 and as the Interim President from August 1st, 2012 through September 30th, 2013. He helped lead the fiscal recovery of this 250-bed community teaching facility. During his tenure, the hospital has been recognized for its strong performance by being named a Solucient Top 100 Hospital. Patient satisfaction has improved from below the 50th percentile and is ranged from the 80th percentile to the 95th percentile across the enterprise. Consumer’s Digest named the hospital as one of America’s 50 safest hospitals. An annual double digit growth rate more than tripled net patient services revenue from 120 million to 450 million. The hospitals efforts in recruiting and retention resulted in a nearly 0% vacancy rate and voluntary turnover reduction from 20% to less than 10%. The Boston Business Journal and Boston Globe perennially named NWH as one of the “Best Places to Work”. Mr. Jordan, and his colleagues, championed the hospital’s efforts to be a high performing organization
Prior to his role at Newton-Wellesley Hospital, Mr. Jordan spent eight years at Massachusetts General Hospital as the director of radiology and a manager in materials management.
He earned an Executive MBA from Suffolk University in Boston in May 1996. Mr. Jordan is also a seven-year veteran of the 82d Airborne Division and United States Army Special Operations community. Trained as an Airborne Ranger, he was promoted to the rank of captain during the invasion of Panama and was awarded the Bronze Star during the Persian Gulf War.
Normand E. Deschene
President & CEO, Circle Health
CEO, Lowell General Hospital
Normand E. Deschene serves as Chief Executive Officer of Wellforce, President and Chief Executive Officer of Circle Health, Inc. and Chief Executive Officer of Lowell General Hospital.
Formed in late 2014 by Tufts Medical Center and Lowell General Hospital, Wellforce is the parent company of both organizations. As CEO of Wellforce, Mr. Deschene focuses on growing the health system, which represents a unique model that improves coordination of care and enables clinicians to better serve the health needs of communities while enhancing the affordability of care. Wellforce builds on the values of Circle Health’s principle of providing Complete connected care, and Tufts Medical Center’s commitment to keeping care in the community and engaging the full continuum of providers, not hospitals alone, in keeping patients and communities healthy.
Mr. Deschene is also responsible for leading the effort to fully realize Circle Health’s vision to be one of the best integrated healthcare systems in America. Born of collaboration among community physicians, Lowell General Hospital, Lowell Community Health Center and Circle Home, Circle Health represents a unique community-based approach to care and is a driver for positive change in how individuals, families, and communities experience and improve their health. The collaboration supports on-going investment in new technologies, advanced clinical expertise, the most innovative treatment approaches and medical best practices, individual and community health management, augmented by partnerships with leading academic medical centers and specialty clinics.
Mr. Deschene works in collaboration with Circle Health’s affiliated physicians and partner organizations to expand Circle Health’s scope and develop its systems and operations to deliver on a promise to provide Complete connected care to the communities it serves.
Under Mr. Deschene’s more than three decades of leadership, Lowell General Hospital became one of the fastest growing hospitals in Massachusetts, garnering numerous quality, satisfaction, and financial benchmark honors. Most recently, the hospital earned acceptance into the Magnet Recognition Program®for the second time, and was included in the Boston Business Journal's Best Places to Work (2010-2015) and Top 25 Largest Hospitals. Lowell General's achievements under Mr. Deschene also include: Cleverley +Associates Top 100 Community Value Provider Award seven consecutive years, named one of Most Wired Hospitals in the Nation (2011-2014), the only Massachusetts hospital named to Modern Healthcare's Best Places to Work in Healthcare (2011 and 2012), the Cancer Center earned the "Outstanding Achievement Award" by the Commission on Cancer, the Volunteer Hospital Association's Leadership Award for Clinical Excellence, the American Heart Association's "Get with the Guidelines" Gold award honoring performance achievement for cardiac care (2008-2010) and heart failure (2010), the American College of Cardiology Foundation's Gold Performance Achievement Award, and Thomson Top 100 Hospitals Performance Improvement Leader Award.
Mr. Deschene holds a master's degree in Hospital Administration from the University of Minnesota and a bachelor's degree from Providence College. A fellow of the American College of Healthcare Executives, he served as Regent for the College for the state of Massachusetts and was named the "Healthcare Executive of the Year" in 2006. Mr. Deschene received the prestigious 2015 William L. Lane Hospital Advocate Award, presented by the Massachusetts Hospital Association to one senior hospital or health system executive who exemplifies exceptional leadership and the characteristics to which all healthcare provider leaders aspire. His formidable record within the community also earned him recognition as The Lowell Sun's inaugural 2012 "Man of the Year", which was presented in January 2013.
A long-standing member of the Massachusetts Hospital Association (MHA), Mr. Deschene served as the Chair for the 2011-2012 term. He formerly served as Secretary and Treasurer of the organization. In addition, Mr. Deschene is an active member of the American Hospital Association and Hospital Financial Management Association of Massachusetts. He also served as a member of the Executive Committee of Voluntary Hospitals of America Northeast, and now serves on the board of Yankee Alliance. He was appointed by the Governor of Massachusetts to the Goddard Council, advising upon the development of Science, Technology, Engineering and Math curriculum for the Commonwealth, and was appointed by Governor Patrick to the Health Information Council as the representative for community hospitals.
Locally, he is a past trustee of the Boys and Girls Clubs of Greater Lowell, a current board member of The Lowell Plan, the Merrimack Valley Economic Development Council and Enterprise Bank & Trust. Mr. Deschene is also past chairman of the University of Massachusetts Lowell College of Health and Environment advisory board.